Privacy Policy

The following named party is responsible for the processing of personal data via this website as shown in this privacy statement.

Contact details:

Cleanflowfilter
Industrieweg 11a
6562AP Groesbeek
+31 (0)24 8454452

Achilles Smeltink is the Data Protection Officer of Cleanflowfilter and can be reached via harm@Cleanflowfilter.nl. Please state clearly in advance about which website there are questions. This privacy statement applies exclusively to the processing of personal data via forms from this website. The named responsible party is not responsible for all other flows in which personal data is processed.

Personal data that we process

Clean Flow Filter processes your personal data because you use a form or provide this data to us yourself. Below you will find an overview of the personal data that is processed via this website:

  • First and last name
  • E-mail address
  • Name Address City (NAC)
  • Telephone number

Special and / or sensitive personal data that we process

Clean Flow Filter does not intend to collect data about website visitors under the age of 16. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in their children’s online activities in order to prevent information about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without that permission, please contact us via info@Cleanflowfilter.nl and we will remove this information.

For what purpose and on what basis we process personal data via this website

Clean Flow Filter processes your personal data for the following purposes:

  • Sending our newsletter and / or advertising brochure
  • To be able to call or e-mail you if this is necessary to be able to perform our services
  • Being able to process your order and / or assignment

Automated decision making

Clean Flow Filter does not make decisions on the basis of automated processing about matters that can have (significant) consequences for people. These are decisions that are made by computer programs or systems, without a human being (such as a Cleanflowfilter employee) being involved.

How long we keep personal data

Clean Flow Filter does not store your personal data for longer than is strictly necessary to realize the purposes for which your data are collected. We use the following retention periods for the following personal data:

  • Name: storage period maximum 2 years, for addressing for information purposes
  • E-mail address: retention period maximum 2 years, for the possibility of contacting us by e-mail
  • Sent email: retention period of up to 4 years, for searching for possible history in customer communication

Sharing of personal data with third parties

Clean Flow Filter shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. With companies that process your data on our behalf, there is a processor agreement to ensure the same level of security and confidentiality of your data. Clean Flow Filter remains responsible for these processes. In addition, Clean Flow Filter provides your personal information to other third parties:

  • Email relay Microsoft Office 365 – purpose: possibility to answer by e-mail
  • Email relay Socket labs – purpose: possibility to answer by e-mail

Cookies, or similar techniques, that we use

Clean Flow Filter only uses technical and functional cookies and analytical cookies that do not infringe on your privacy and for which no cookie notification is required. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also use this to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Clean Flow Filter and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, removal, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@Cleanflowfilter.nl. To ensure that the request for inspection has been made by you, we request that you send a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen service number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. Cleanflowfilter would also like to point out that you have the option to file a complaint with the national data protection authority, the Dutch Data Protection Authority.

How we protect personal data

Cleanflowfilter takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly protected or there are indications of abuse, please contact us via info@Cleanflowfilter.nl

 

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